Shipping Policy
Thank you for choosing Frank. We aim to provide you with a seamless and enjoyable shopping experience. Please review our Shipping Policy to understand how we handle the shipping and delivery of your orders.
Processing Time
Orders are typically processed within 2 business days. Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Methods and Delivery Times
We offer a variety of shipping options to suit your needs. Shipping times vary depending on your location and the selected shipping method. Estimated delivery times are as follows:
- Express Premium Shipping: 7 to 14 Days
Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs clearance and local delivery services.
Shipping Costs
Shipping costs are calculated based on the shipping method you select, the destination address, and the total weight of the package. Shipping costs will be displayed during the checkout process.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment and estimate the delivery date.
Shipping Restrictions
Some items may be subject to shipping restrictions or regulations based on your location. If you have concerns about shipping to a specific region, please contact our customer support team before placing your order.
Customs and Duties
For international orders, please be aware that customs duties, taxes, and fees may be imposed by your country’s customs authorities. These charges are your responsibility and are not included in the order total or shipping fees.
Incomplete or Incorrect Addresses
Please ensure that your shipping address is accurate and complete. We are not responsible for orders delayed or lost due to incomplete or incorrect address information provided by the customer.
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